Terms and Conditions

These terms govern your use of this website and any services you engage us to provide. By using the site or engaging our services, you agree to them.

Last updated: [date]

1. Using this website

Eligibility. You must be at least 18 years old to engage our services. By doing so, you confirm that you are.

Acceptable use. You agree not to use this website or our services in breach of applicable law, not to misrepresent your affiliation with any person or organisation, and not to access the site using automated systems — scrapers, crawlers, or offline readers — without our written permission.

Accounts. Where an account is required, you must supply accurate information and keep it current. You are responsible for activity under your account.

2. Our website content

Everything on this website — text, images, graphics, video, code, and design — belongs to Pixel Forge or is used with permission, and is protected by intellectual property law.

We grant you a non-exclusive, non-transferable licence to view and use this website for your own personal and non-commercial purposes. You may not copy, modify, republish, or distribute our website content without written consent.

This section concerns our website. Ownership of work we produce for clients is covered separately in section 3.

3. Ownership of work we produce for you

This section governs design work commissioned from us.

Transfer of ownership. On receipt of final payment in full, all rights in the final approved deliverables transfer to you, unless your project agreement states otherwise in writing.

What transfers. Final artwork and approved deliverables, in the formats specified in your project agreement, including editable source files.

What does not transfer. - Preliminary concepts and unused directions, which remain ours - Third-party materials licensed for your project — fonts, stock imagery, commissioned illustration — which remain subject to their own licences. We document these; they are your responsibility to maintain - Our general working methods, techniques, and know-how

Before final payment. Until the project is paid in full, all rights remain with us, and deliverables are supplied for review only.

Portfolio use. We reserve the right to display completed work in our portfolio and marketing materials unless you ask us in writing not to. Confidential projects can be excluded, and we will honour reasonable embargo periods.

4. Projects and delivery

Scope. Each project is governed by a written agreement — proposal, quotation, or statement of work — setting out deliverables, revision rounds, timeline, and price. Where those terms conflict with these general terms, the project agreement takes precedence.

Revisions. The number of revision rounds included is stated in your project agreement. Additional rounds are chargeable at our standard rate.

Your responsibilities. Timely feedback, supply of content and materials you have agreed to provide, and approval decisions from someone authorised to give them. Delays on your side extend the timeline accordingly.

Materials you supply. You confirm you hold the rights to any content, images, or trademarks you provide, and that our use of them will not infringe anyone's rights.

5. Payment

Pricing. Prices are quoted per project. Published prices, where shown, may change without notice, but a price quoted to you in a project agreement is fixed for that project.

Terms. Payment schedules are set out in your project agreement. We commonly require a deposit before work begins.

Late payment. We may suspend work on overdue accounts. Ownership of deliverables does not transfer until payment is complete.

Refunds. See our Refund Policy.

6. Confidentiality

We treat information you share about your business, plans, and projects as confidential, and will not disclose it except to team members and subcontractors who need it, or where required by law.

7. Liability

We provide our services with reasonable skill and care. To the extent permitted by law, our total liability in connection with a project is limited to the amount you have paid us for that project.

We are not liable for indirect or consequential losses, including lost profits or business interruption.

Nothing in these terms limits liability that cannot be limited by law.

8. Termination

By us. We may suspend or end access to this website, or terminate a project, where these terms or a project agreement are breached. On termination of a project, you pay for work completed to that point.

By you. You may end a project at any time by written notice. You remain liable for work completed and costs committed up to that point. See our Refund Policy for what may be refundable.

9. Governing law

These terms are governed by the laws of the United Arab Emirates, and the courts of [emirate] have jurisdiction over any dispute.

10. Changes

We may update these terms. The current version is always the one published here, with the date shown above. Material changes will be notified where we hold your contact details. Continued use after changes constitutes acceptance.